Nationally Recognized Service + Top-Rated Customer Satisfaction
Experience you can rely on. Employees you can trust. Service customers love.
We are proud to connect local communities to the world on a nationally-recognized fiber-optic network that moves at the speed of life.
This means 99.99% overall network reliability our customers count on to thrive. All backed by an uncompromising commitment to exceptional customer service and reflected in an unheard of customer satisfaction and NPS ratings.
Our Commitment to Excellence
We are redefining what being an internet provider means. It’s unacceptable in our eyes to be perceived as the cold and uncaring internet provider our customers are seeking to escape. We are dedicated to distinguishing ourselves as being customer-first, customer always — and we have the ratings to back it up.
As one of the Top 5 fastest fiber providers nationwide, help our service areas grow and become better places to live.
Top 5 Fastest Fiber Providers Nationwide
Broadband Now, 3 years in a row
Top 10 Fastest Internet Providers Nationwide
Broadband Now, 3 years in a row
Top 3 Fastest Internet Providers in Illinois
Broadband Now, 3 years in a row
Our Values
Provide Excellent Service
We put the customer at the center of everything we do.
Act With Integrity
All customers & employees are treated with respect.
Promote Diversity
We believe in creating an inclusive environment.
Continuous Learning
As individuals and as a company, we commit to getting better every day.
Meet Our Commitments
Our actions are expected to match our words. Always.
You deserve to feel valued, not treated like a number. You want a service provider who understands your world and needs.
Choose to Work with a Company on Your Terms
No Long-Term Contracts
Exceptional (and Local!) Customer Service
No Surprising Hidden Fees
An A+ rating from the Better Business Bureau
No Services You Don’t Need
Load times on all my devices have shortened tremendously, and I have yet to experience any lag in my gameplay.
— Lucas Z.