Nationally Recognized Service + Top-Rated Customer Satisfaction

We are proud to connect local communities to the world on a nationally-recognized fiber-optic network that moves at the speed of life.

This means 99.99% overall network reliability our customers count on to thrive. All backed by an uncompromising commitment to exceptional customer service and reflected in an unheard of customer satisfaction and NPS ratings.

Our Commitment to Excellence

We are redefining what being an internet provider means. It’s unacceptable in our eyes to be perceived as the cold and uncaring internet provider our customers are seeking to escape. We are dedicated to distinguishing ourselves as being customer-first, customer always — and we have the ratings to back it up.

As one of the Top 5 fastest fiber providers nationwide, help our service areas grow and become better places to live.

Top 5 Fastest Fiber Providers Nationwide

Broadband Now, 3 years in a row

Top 10 Fastest Internet Providers Nationwide

Broadband Now, 3 years in a row

Top 3 Fastest Internet Providers in Illinois

Broadband Now, 3 years in a row

We put the customer at the center of everything we do.

All customers & employees are treated with respect.

We believe in creating an inclusive environment.

As individuals and as a company, we commit to getting better every day.

Our actions are expected to match our words. Always.

Choose to Work with a Company on Your Terms

No Long-Term Contracts

Exceptional (and Local!) Customer Service

No Surprising Hidden Fees

An A+ rating from the Better Business Bureau

No Services You Don’t Need

Explore other offerings from i3 Broadband to build a bundle that includes everything YOU need to connect to the world.