Billing Specialist

The Billing Specialist will work with customers and staff across all i3 Broadband service areas. They will provide billing support to residential customers, business customers, and staff, to answer billing-related questions through various forms of contact.  The right candidate will be detail-oriented, analytical, and have excellent customer service skills. This position is located in our East Peoria HQ office.

This opportunity includes:

  • 100% paid on the job training
  • Competitive hourly wage
  • Medical, Dental, and Vision Insurance
  • 7 paid holidays
  • Company matching 401(k)
  • Free services for employees who reside in our service area
  • Growth opportunities within the company as we continue to expand our footprint
  • Paid Time Off
  • Company paid life insurance


  • Some data entry and customer service experience preferred
  • High School diploma or equivalent required
  • Must be available to work nights, weekends, and holidays (with holiday pay) to fulfill the team schedule
  • Adhere to laws and best practices when dealing with customers and data
  • Comfortable dealing with numbers and the processing of financial information
  • Ablitiy to work independently or with a team to maintain confidentiality
  • Must be detail oriented with good organizational skills
  • Ability to handle and prioritize multiple tasks each day

At i3 Broadband our product is better, our prices are lower, and our people set us apart!
If you meet these requirements and are interested in what i3 Broadband has to offer then apply today!