Welcome to T-Mobile Fiber
i3 Broadband has joined T-Mobile and is now part of T-Mobile Fiber Home Internet service, bringing new opportunities to deliver fast, reliable connectivity. Have Questions? We've got answers. Review our frequently asked questions below to learn more about what these changes mean for you. We will continue to keep you informed of any updates throughout the upcoming months.
T-Mobile, America's fastest-growing internet provider and 5G leader, and Wren House, a leading global investment firm, have formed a joint venture to acquire i3 Broadband. Through T-Mobile Fiber Home Internet, T-Mobile is expanding into fiber internet and bringing their legendary customer service and exclusive T-Mobile benefits to i3 Broadband customers.
i3 Broadband joining T-Mobile Fiber brings even more value to our customers. With this move, you can expect the same fast, reliable fiber internet you love, backed by T-Mobile’s innovation and resources to expand the network and deliver the best internet possible.
T-Mobile Fiber Home Internet is a product line of T-Mobile. Known for its leading wireless network and as one of the nation’s fastest-growing internet providers, T-Mobile now delivers high speed broadband service over an expanding fiber-optic network. Customers enjoy the same trusted customer service they’ve come to expect, along with exclusive T-Mobile benefits available to fiber internet customers in select markets across the country.
As your i3 Broadband account is transferred to T-Mobile, there will be no charges associated with the transfer. We're committed to keeping your internet service just as it is today, and as your account is transferred to T-Mobile, there will be no price increase to your standard rate. If we ever plan to make changes, we’ll notify you in advance.
You can continue to reach i3 Broadband the same way you always have. For now, nothing changes. You’ll continue working with i3 Broadband for sales, billing and account support, and can reach them the same way you always have. In the coming months, as your account migrates to T-Mobile, we’ll provide you with information on any changes.
As i3 Broadband is integrated with T-Mobile systems, we’ll be in touch with more information regarding your accounts.
There will be no immediate changes to how you pay your bill, including any autopay or existing payment arrangements.
With the strength and innovation of T-Mobile behind us, we’re committed to delivering the same fast, reliable fiber internet you love — while continuing to invest in cutting-edge technology to make it even better. Once your account is migrated to T-Mobile, you’ll have access to exciting T-Mobile benefits, discounts, and more value-packed options.
Business customers will remain with i3 Broadband and will not be impacted by this transition. We’re committed to keeping i3 Business customers’ internet service running just like it does today. Customers can continue to reach i3 the same way they always have.
You can continue to contact i3 for customer service at (844) 563-1206 or email us at support@i3broadband.com.